FFReporting – Sales Force Automation for Pharmaceuticals

Most crucial activity for success of sales force automation software for Pharmaceuticals Industry. The activity can be done by Sales Representative and approved by line managers OR activity can be done by central database administrator. System provides various facilities like excel uploads, duplicate checks, Duplicate merging, custom fields for data capture, doctor classifications (like A Class, B class etc).

Pharmaceuticals Sales Force Software also requires maintaining the list of the hospitals/ Nursing homes and other institutions as many pharmaceuticals companys’ products are targeted to be sold at Hospitals. The doctors or other type of target customers, in-turn are linked to hospitals.

A Typical Sales representative or MR in the industry also can meet wholesalers or stockists, Retailers or Pharmacists and other type of target customers (like Purchase Officer and medical incharge of hospitals). System provides the facility to create such new target customer types and maintain the same. FFReporting Solution – the sales force automation software for Pharmaceuticals also provide the facility to add/maintain various customer types.

The Field Reporting Software also require extremely good budgeting tool against which one can monitor the progress. Here, the system provides the ability to define budgets of class wise coverage or reach, class wise call frequency, working days, training days and selling days. Compare to most sales force automation software or reporting software in pharmaceuticals, FFreporting provides ability to budget at each MR level or at corporate level as a common strategy for each MR.

Planning for Sales Activities is an integral part of reporting software for Pharmaceuticals Industry.FFreporting provides facility of on-going planning as well as managing pre-approved monthly tour plans in the system. As a Unique feature, it also provides facility to compare plan against corporate strategy Or budget to make effective planning.

The sales representative or MR can submit their daily call report, at a single click, by selecting doctor or other customer, picking up the products detailed and sample/promotional material offered during the call. Calls can be easily entered if they are done as per plans, or by selecting the doctor from the list of they are unplanned. The fields entered during the call can be different based on customer type. Facility to save data intermediately is provided to help user saving larger set of customer calls.

For Sales representatives, using tablets based on Android Or iOS, a facility is provided to do eDetailing within the call. If call is done with the device which is enabled with FFReporting, call details are automatically captured in the process of eDetaining and no separate call information is required to feed in.

FFreporting handles inventory of sample and promotional material at each MR level. It provides facility to excel upload transfer of sample and promotional products to each Medical Representative and inventory level are reduced as and when samples are distributed to customers during the call.

The system offers feature of automatic expense sheet generation for travelling and DA allowances based on call or Daily call report OR system can allow user to claim their own expense and validate the claim of the user based on call records. System also allows entry and approval of out of pocket expenses by users to claim.

The reporting software for Pharmaceuticals industry also allow excellent attendance management tool which can be very easily integrated with pay roll processing application. The system keep tracks of leave balances based on various leave types, have configurable leave rules, leave approval and leave carry forward mechanisms in place.

The sales force automation solution for Pharmaceuticals Industry is also extended to handle various doctor services or CRM services as they are generically known. Our CRM software for Pharmaceuticals Industry handles budget allocation, approvals of doctor services against the budget and re-imbursement of those doctor services within the system.

FFReporting has rich internal communication mechanism, and enables company to broadcast notifications to all or selected set of sales team representatives. It also have a messaging system which runs independently and messages among the hi-erarchial lines and/or corporate functions can be carried out easily.

FFReporting allows sales team to create various promotional campaigns and track those campaigns with the reports.